FAQ - Full-Text eContent
This section contains answers to your questions regarding
full-text eContent. If you don't find an answer to the question you
are looking for, please review the
Help information
before contacting your support representative.
Q: What is full-text eContent?
A: See Full-Text eContent.
Q: How do I find full-text eContent titles?
A: See Full-Text eContent
and Search.
Q: Do I need an account to access full-text eContent titles?
A: No. You can search
and view titles in your affiliated library's
collection without logging in. An
account is only required to
use some personalization features.
Q: Do I have to be online to view full-text eContent?
A: Yes, for the majority of libraries. Most of the
full-text eContent is used for reference and research. Some
affiliated libraries
let users download titles to view
offline
using Adobe Reader.
Q: Do I have to have any special software or hardware to view
eContent?
A: No. See
Online Reader and
Software Requirements.
Q: How many full-text eContent titles can I view simultaneously?
A: See Full-Text eContent
and Online Reader.
Q: What happens if a full-text eContent title is not available?
A: See Currently in Use.
Q: Can I print or copy text from a full-text eContent title?
A: Yes. See
Copying (and Printing) Text.
Q: Can I access my library's eContent collection remotely (for
example, from my home or my dorm room)?
A: Yes. See
Account,
Affiliated Library, and
Remote User.
Q: Are you being prompted to download a file after attempting to view an eBook?
A: Your browser is missing a PDF viewer. There are several available for the different operating systems.
- Microsoft Windows:
- Adobe Reader
- DjVu browser plug-in (required for some eBooks)
- Apple Mac:
- No PDF viewer is needed to view an eBook if you use a newer Mac OS (10.4-10.6) and the Safari browser.
- To view an eBook in the DjVu format, the DjVu browser plug-in is required.